Our transporter will place your purchase in the desired spot in our home and will take the packaging away with them. If this isn’t necessary for you, then we ask that you send us an email, so that we can inform you about the costs which will be deducted from your bill.
With the exception of production errors, it is unfortunately not possible to return a mattress. This article has a 3-year warranty on manufacturing defects. Email info@valk-at-home.nl to request the terms and conditions. You can also contact us for more information regarding which type of mattress/box spring is available in which of our hotels.
The box spring and headboard are available in various materials. Send us an email to request a colour options card.
Information about the mattress:
Cover: the textured jacquard cover is fire retardant
Finished top layer: the upper layer is has a fire-retardant interlayer stitched through it, attached to a layer of polyether foam so that it does not shift.
Tape: polyester tape all the way around the mattress at the top and at the bottom.
Comfort layer: 3cm high resilient foam (40kg/m3) on the top and the bottom of the spring core
Pressure distributor: between the foam layer and the spring core, there is a felt layer for optimal pressure distribution.
Spring core: core with 260 pocket springs /m2. The barrel shaped springs are made of steel wire (approximately 1,8mm). The separately packed springs are 12,5cm high and have 6,5 turns each.
Edge: stitched through with textured jacquard (like the top and bottom). The mattress has 4 handles so that it is easier to turn over.
Edge reinforcement: along the 4 sides of the spring core are strips of polyether foams of about 12.5cm high and 7.5cm thick.
Finished bottom layer: The outer layer has a fire-retardant interlayer stitched through it, attached to a layer of polyether foam so that it does not shift.
Transport costs for hotel beds in the Netherlands are free of charge. The costs for transport outside the Netherlands are provided per quotation based on volume and destination.
Indication of the transport costs of a double bed, including headboard:
- Belgium, Germany, Denmark: € 200 euros
- France, Italy, UK, Austria, Switzerland: € 250 euros
- Spain, Portugal: € 350 euros
* import or customs duties for countries outside the EU
Outside the EU, any import or customs duties will be calculated when the order arrives in the destination country. As a customer, you are responsible for these costs, which may vary from country to country. The amount is calculated by the customs of the country where the order is delivered. If you want to know to what extent you have to pay these duties, please contact the customs of the country in question.
+31 (33)2990314 / Whatsapp (06)15827276
